Helped Identify Network Trouble

We used your tool to set up a ping routine against several ip's to prove that the connectivity we had to our main server leaving us blind for several hours each day. We were in Germany and our main server was in [the] USA.

Because of the data collected for a 30-day period, we were able to convincingly show that indeed there was a problem where packets were being lost, at which routers/servers we were experiencing the lost connectivity, and were able to show the exact time of day that the problems occurred. The technicians finally investigated and found that they had unshielded cable passing one of the highest electromagnetic draws in the compound. Once they replaced the cables, there was no longer a connectivity problem.

Name withheld upon request

Back to: How Customers Use Macro Express